Acceptable and Unacceptable Changes

Collected credit report information should not be changed. However, it is permissible to delete duplicate information, translate codes to plain language, and make appropriate adjustments to resolve conflicting information to ensure the clarity of the report.

The following types of changes are unacceptable:

• deleting tradelines that pertain to a borrower’s bankruptcy,

• adding a payment amount to a creditor’s tradeline when the creditor does not require a payment, or

• restricting information collection to a shorter time period than Homium requires.

Credit repositories should only change the information called to its attention by a creditor or a party that is not associated with either the real estate sale or purchase transaction or the mortgage financing.